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Joseph Michelli
 
1. New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-carlton Hotel Company
ISBN: 9780071548335 - Hardcover - List Price: $24.95
Publisher: McGraw-Hill - Published Date: 06/29/2008 - Hardcover
Author: Joseph Michelli
Author: Rhodes

2. Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
ISBN: 9781933309644 - Audio - List Price: $28.00
Publisher: Amer Media Intl McGraw Hill audio - Published Date: 09/01/2007 - Audio
Author: Joseph Michelli
Narrator: Dick Hill

3. Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
ISBN: 9780071477840 - Hardcover - List Price: $24.95
Publisher: McGraw-Hill - Published Date: 11/01/2006 - Hardcover
Author: Joseph Michelli

4. When Fish Fly: Lessons for Creating a Vital and Energizing Workplace
ISBN: 9781415916131 - Digital - List Price: $28.00
Publisher: Books on Tape - Digital
Author: John Yokoyama
Author: Joseph Michelli
Narrator: Michael Prichard

5. When Fish Fly: Lessons for Creating a Vital and Energizing Workplace from the World Famous Pike Place Fish Market
ISBN: 9780739311578 - Digital - List Price: $19.95
Publisher: Random House Audio - Digital
Author: John Yokoyama
Author: Joseph Michelli
Narrator: Kevin Gray


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