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Richard F. Gerson
1. Measuring Customer Satisfaction
Author: Richard F. Gerson
ISBN: 1560522984
ISBN13: 9781560522980
Binding: Paperback
List Price: $150.0
Publisher: Crisp Pub Inc
Published Date: 06/10/1994
2. Beyond Customer Service
Author: Richard F. Gerson
ISBN: 1560524618
ISBN13: 9781560524618
Binding: Paperback
List Price: $13.95
Publisher: Crisp Pub Inc
Published Date: 04/01/1998
3. Measuring Customer Satisfaction
Author: Richard F. Gerson
ISBN: 1560521783
ISBN13: 9781560521785
Binding: Paperback
List Price: $13.95
Publisher: Crisp Pub Inc
Published Date: 08/01/1993
4. Evaluating Impact: Evaluation and Continual Improvement for Performance Improvement Practitioners
Author: Richard F. Gerson
ISBN: 1599960516
ISBN13: 9781599960517
Binding: Paperback
List Price: $19.95
Publisher: Human Resource Development Pr
Published Date: 10/01/2006
5. Guaranteeing Performance Improvement: A Purely Practical Positive Approach
Author: Richard F. Gerson
ISBN: 0874259487
ISBN13: 9780874259483
Binding: Paperback
List Price: $19.95
Publisher: Human Resource Development Pr
Published Date: 11/01/2006
6. Achieving High Performance: A Research-based Practical Approach
Author: Richard F. Gerson
ISBN: 0874259274
ISBN13: 9780874259278
Binding: Paperback
List Price: $19.95
Publisher: Human Resource Development Pr
Published Date: 06/01/2006
7. Members for Life
Author: Richard F. Gerson
ISBN: 0736000038
ISBN13: 9780736000031
Binding: Paperback
List Price: $32.0
Publisher: Human Kinetics
Published Date: 02/01/1999
8. Performance by Design: The Systematic Selection, Design, and Development of Performance Technologies That Produce Useful Results
Author: Richard F. Gerson
ISBN: 0874259495
ISBN13: 9780874259490
Binding: Paperback
List Price: $19.95
Publisher: Human Resource Development Pr
Published Date: 01/01/2007
9. Winning the Inner Game of Selling: How Sports Psychology Turns Ordinary Salespeople into Extraordinary Salespeople
Author: Richard F. Gerson
ISBN: 1560525363
ISBN13: 9781560525363
Binding: Other
List Price: $13.95
Publisher: Crisp Pub Inc
Published Date: 06/01/1999
10. Positive Performance Improvement: A New Paradigm for Optimizing Your Workforce
Author: Robbie G. Gerson - Author: Richard F. Gerson
ISBN: 0891062033
ISBN13: 9780891062035
Binding: Hardcover
List Price: $34.95
Publisher: Davies-Black Pub
Published Date: 04/30/2006
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