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Mary M. Losardo
1.
At the Service Quality Frontier: A Handbook for Managers, Consultants, and Other Pioneers
Author:
Mary M. Losardo
-
Author:
Norma M. Rossi
ISBN:
0873892097
ISBN13:
9780873892094
Binding:
Paperback
List Price:
$19.95
Publisher:
Asq Pr
Published Date:
09/01/1993
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