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C. Britt Beemer
 
1. Customer Rules: The 14 Indespensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
ISBN: 9780071603652 - Hardcover - List Price: $26.95
Publisher: McGraw-Hill - Published Date: 10/10/2008 - Hardcover
Author: Robert L. Shook
Author: C. Britt Beemer

2. Predatory Marketing: What Everyone in Business Needs to Know to Win Today's Consumer
ISBN: 9780767901895 - Paperback - List Price: $19.00
Publisher: Bantam Dell Pub Group - Published Date: 02/01/1998 - Paperback
Author: Robert L. Shook
Author: C. Britt Beemer

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