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Joby John

1. Fundamentals of Customer-Focused Management: Competing Through Service

Author: Joby John

ISBN: 156720564X
ISBN13: 9781567205640
Binding: Hardcover
List Price: $75.0
Publisher: Praeger Pub Text
Published Date: 12/30/2003

2. Interactive Services Marketing

Author: Joby John - Author: Not Available - Author: Stephen J. Grove

ISBN: 0618641807
ISBN13: 9780618641802
Binding: Paperback
List Price: $136.95
Publisher: Houghton Mifflin College Div
Published Date: 08/14/2007

3. Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts

Editor: Joby John - Editor: Raymond P. Fisk - Editor: Stephen J. Grove

ISBN: 0877572895
ISBN13: 9780877572893
Binding: Paperback
List Price: $30.95
Publisher: South-Western Pub
Published Date: 11/01/2000