Experience learning made easy and quickly teach yourself how to manage your e mail and personal information using Outlook 2003. With STEP BY STEP, you can take just the lessons you need, or work from cover to cover. Either way, you drive the instruction building and practicing the skills you need, just when you need them! Master the tools for managing your e mail, calendar, contacts, and tasks Access all your e mail accounts in one place, including MSN Hotmail and instant messaging Organize your inbox and folders, flag messages, and even set up mobile phone alerts Help block unwanted e mail and use other security features Make scheduling meetings easy with shared team calendars Prepare for the Microsoft Office Specialist (MOS) exam Practice your skills using the files on CD! Your Microsoft Office Reference Pack on CD includes: Twenty five templates straight from the Microsoft Office team Microsoft Office System Quick Reference eBook Insider s Guide to Microsoft Office OneNote eBook describes new notetaking features in Office Microsoft Computer Dictionary, Fifth Edition, eBook 10,000 terms! Introducing the Tablet PC eBook Complete STEP BY STEP eBook A Note Regarding the CD or DVDThe print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to email@example.com.