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Communication Training and Development
by William E Arnold ; Lynne McClure
Binding: Paperback, 2 Sub edition, 196 pages
Publisher: Waveland Press
Weight: 0.65 pound
Dimension: H: 0.5 x L: 8.9 x W: 5.9 inches
ISBN 10: 088133877X
ISBN 13: 9780881338775
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Book Description:
This new edition builds on the strengths of the popular first edition, providing an interesting, practical discussion of the interrelationship between communication and the field of training and development. It incorporates new material on cultural diversity in the workplace and the role of teams and team leaders, while expanding its coverage of such topics as needs assessments and the use of computers in training and development. Written in a lively, conversational style, Communication Training and Development, Second Edition, covers all facets of the field, from the background skills trainers need to the nuts and bolts of preparing, conducting, and evaluating a program. Numerous anecdotes based on the authors' considerable consulting experience make the information relevant and memorable.

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