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Find more info., search and price compare for MCDST 70-271 Exam Cram 2: Supporting Users & Troubleshooting a Windows XP Operating System by Dan Balter ; Philip Wiest ; Ed Tittel Binding: Paperback, 504 pages Publisher: Que Weight: 1.57 pound Dimension: H: 1.12 x L: 8.8 x W: 6.2 inches ISBN 10: 0789731495 ISBN 13: 9780789731494 Click here to search for this book and compare price at 40+ bookstores with AddALL.com! If you cannot find this book in our new and in print search, be sure to try our used and out of print search too! |
Book Description: The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-271 exam, when combined with the 70-272 (the application exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. Co-written by best-selling author Dan Balter, the MCDST 70-271 Exam Cram 2 gives readers the essential information they need to know to pass this exam, focusing on exactly what they need to know. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training. |
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